BSS Computing Latest

There will be an HSS building wide electrical outage on Sunday 4/27/2008 from 9am until 3pm. During this time all BSS network and server resources will be unavailable. BSS Computing strongly recommends that you shutdown and turn off your computer and peripherals prior to this outage. If you have any questions, please contact the BSS Helpdesk.

Starting Monday 4/7/2008 the SFSU email servers will no longer support email relaying for non-sfsu.edu accounts. This means that if you use multiple non-sfsu.edu accounts in your email client, you will no longer be able to send from those accounts through the SFSU SMTP servers. You will need to define the default SMTP server for each account to correspond with that domain, or send all outgoing email through a SMTP server that supports relaying. Please contact the BSS Helpdesk if you have any questions.

Official SFSU Division of Information Technology update (edited for brevity):

The Division of Information Technology will now implement email outbound rules on centrally managed email servers to stop non-sfsu.edu email relays from our gateways. This means that email messages with a sender or reply-to not ending in sfsu.edu will not be delivered. This change is in part to address the problem which AT&T (sbcglobal.net and pacbell.net) and other providers identified that they were receiving large volume of spam from sfsu.edu. The change will be in effect on Monday, April 7 at 8AM. 

UPDATE: At 12:15pm on 3/12/2008 the server farm switch was replaced and all connections appear nominal. If you notice any further connectivity or performance issues please contact Alex Keller <alkeller@sfsu.edu>.

At 5:43am on 3/7/2008 the primary BSS server farm ethernet switch experienced a critical failure. As a result all server connectivity was severed. At 11:11am we restored connectivity using a backup switch. Unfortunately this backup switch has much slower performance and consequently all server connectivity is severely degraded. We are in the process of getting a new switch or repairing the old one (whichever comes first) and hope to have things back to 100% by Tuesday at the latest. If you notice any network instability or performance issues that require immediate attention please email Alex Keller <alkeller@sfsu.edu> or call the BSS Helpdesk 338-6793. Thank you for your patience.